The sale of electronics by e-commerce retailers has exploded in recent years, and there seems to be no end in sight for the upward trend in the industry. However, if your company doesn’t ensure merchandise arrives safely, you may see your own sales take a nosedive.
Happy holidays! Or are they? For customers who are lodging complaints with you, the holidays may be anything but happy. The same is probably true for your team members who are tasked with addressing those issues. Fortunately, there are many steps you can take to manage complaints more effectively.
Jewelry sales in the U.S. continue to skyrocket. GIA, a leading worldwide authority on diamonds and other stones, quoted a Mastercard-SpendingPulse survey in noting that holiday spending in particular increased nearly six percent last year. If your company seeks to capitalize on rapid jewelry industry growth, how you pack and ship your merchandise is critical.
Are packing efficiency, productivity, and security important to your organization? How about brand awareness and customer satisfaction? It’s hard to imagine any company saying “No” to these questions, which is why it’s easy to understand that organizations looking to improve their financial performance and gain market share continue to switch to water-activated tape (WAT).
The holidays are approaching, and if your business is like most, your shipping volumes will be climbing steadily from now through late December. From Black Friday to Cyber Monday to last-minute purchases, most businesses will be feeling the pressure to get merchandise out the door quickly.
If you’re going to meet your shipping deadlines, you need to find ways to help your shipping team be as productive as possible.
Are you meeting your customers’ expectations? The automotive experts (whether they are professionals or enthusiastic amateurs) who use aftermarket parts and accessories to repair or enhance their vehicles are people who value quality workmanship. Not only do they have high standards for their own projects, they apply those standards to the vendors they work with. They expect the packages they receive from automotive aftermarket retailers to reflect the investment they made in the parts.
If you are not ensuring that your merchandise arrives in excellent condition, you may be losing business. And in a highly competitive industry like automotive parts, even a few shipping mistakes can have a long-term impact on your reputation and your success.
If someone told you that workplace injuries and illnesses cost U.S. companies over $1 billion per year would that number surprise you? How about if you learned from the U.S. Occupational Safety and Health Administration (OSHA) that the actual number is close to $1 billion per week? That would surely get your attention!
And those are just the direct workers’ compensation costs. On top of that, there are expenses associated with accident investigations and safety issue mitigation, hiring and training replacement workers, lost productivity, and more. If your company packs and ships products, your packing stations can be a hotspot for workplace injuries. Thankfully, there are steps that can help keep your organization from contributing to that $1 billion per week figure.
If you are an online automotive aftermarket retailer, you don’t need anyone to tell you that your industry is highly competitive and getting more so every day. How can you gain a strategic advantage in this environment? One way is to reduce your expenses, which gives you more capital for everything from expanding your product line to doing more marketing.
What’s a surefire method for cutting back on expenses? Lowering your shipping costs.
Water-activated tape (WAT) provides significant carton-sealing advantages. Also known as gummed tape, Kraft tape, paper tape, or reinforced gummed tape (when fiberglass is embedded), WAT provides a strong, tamper-evident seal that keeps cartons securely closed both during shipping and while in storage.
WAT also delivers a clean, professional look and can even be printed with your logo or other graphics to help increase brand awareness. What’s more, sealing with WAT using an electric, water-activated tape dispenser, has been shown by independent testing to be 21 percent more efficient than sealing with pressure-sensitive plastic tape.
What’s the key to capitalizing on all these benefits to improve your company’s profit margin? Knowing how to seal a package with WAT. While it’s a straightforward process, there are some proven tips that can help you maximize the efficiency and effectiveness of your packaging operations.