When your customers are silent, do you take that as a sign they are happy? If your company has the attitude that “no news is good news” when it comes to your customers, get ready for a big surprise. No news is rarely good news.
You’ve decided it’s time to switch to water-activated tape to seal your cartons. Now it’s time to choose a water-activated tape dispenser that will meet your business’s needs. When you tally the advantages of switching to water-activated tape, including increased productivity, reduced employee fatigue, carton security that results from the tamper-evident bond, and branding ability, it’s easy to see why the tape change makes sense for so many organizations.
Warehouse managers are always on the lookout for new and innovative ways to improve their processes and to make their operations more efficient. Better efficiency can mean several things; improved productivity, faster customer service, and ultimately, increased profitability.
These days, all businesses operate in an environment in which 3 out of 5 customers are willing to try a new brand or company for a better customer service experience.* Yet, when working on improvements to customer service, many businesses limit their activities to employee interactions with their customers either in person, by telephone, or over the web. Businesses often overlook, as a component of customer care, the shipping packages that customers receive from e-commerce purchases.
Are you using packing tape, also known as plastic, pressure-sensitive tape, for sealing and shipping cartons from your warehouse? If so, perhaps you think this approach is working just fine. However, what if there are good reasons to consider an alternative? Read on to learn seven good reasons to consider switching from plastic, pressure-sensitive to reinforced, gummed tape [also known as water-activated tape (WAT)].
Packing glassware and other fragile items can be challenging. The last thing you want is for your breakables to arrive at their destination cracked, shattered, or otherwise damaged. Here’s a guide to help you avoid making costly mistakes when preparing your glassware for shipping.
The automotive aftermarket industry has seen unprecedented growth in the last few years, thanks largely to the boom of online auto parts sales. According to Hedges & Company, online sales of auto parts in the U.S. have now risen to roughly $7.5 billion per year.
If companies don’t know their carton sealing options, they tend to default to using hand-held tape guns with plastic tape. Most people are familiar with tape guns since they are readily available through a wide variety of distribution channels and are relatively inexpensive. However, with e-commerce growing rapidly and becoming an increasingly important part of company’s revenue mix, it is important to understand an alternative carton sealing approach; water-activated tape (WAT) dispensed by gummed tape dispensers. Understanding the differences between gummed tape dispensers and hand-held tape guns will help you choose the most effective approach for your company.
Take a moment to listen – really listen – to your customers and they will tell you how to succeed. Companies that cultivate an organization-wide culture of listening and responding to what customers tell them have a competitive advantage.
ANSONIA, CT, May 18, 2017 – Ansonia-based Better Packages, Inc. will celebrate its 100th anniversary on Thursday, May 25. The celebration will be held at its corporate headquarters, 4 Hershey Drive, Ansonia. The company develops, manufactures and markets the Better Pack® brand of water-activated tape dispensers.