Are you meeting your customers’ expectations? The automotive experts (whether they are professionals or enthusiastic amateurs) who use aftermarket parts and accessories to repair or enhance their vehicles are people who value quality workmanship. Not only do they have high standards for their own projects, they apply those standards to the vendors they work with. They expect the packages they receive from automotive aftermarket retailers to reflect the investment they made in the parts.
If you are not ensuring that your merchandise arrives in excellent condition, you may be losing business. And in a highly competitive industry like automotive parts, even a few shipping mistakes can have a long-term impact on your reputation and your success.