Warehouse managers are always on the lookout for new and innovative ways to improve their processes and to make their operations more efficient. Better efficiency can mean several things; improved productivity, faster customer service, and ultimately, increased profitability.
These days, all businesses operate in an environment in which 3 out of 5 customers are willing to try a new brand or company for a better customer service experience.* Yet, when working on improvements to customer service, many businesses limit their activities to employee interactions with their customers either in person, by telephone, or over the web. Businesses often overlook, as a component of customer care, the shipping packages that customers receive from e-commerce purchases.
Packing glassware and other fragile items can be challenging. The last thing you want is for your breakables to arrive at their destination cracked, shattered, or otherwise damaged. Here’s a guide to help you avoid making costly mistakes when preparing your glassware for shipping.
The automotive aftermarket industry has seen unprecedented growth in the last few years, thanks largely to the boom of online auto parts sales. According to Hedges & Company, online sales of auto parts in the U.S. have now risen to roughly $7.5 billion per year.