When e-commerce products are packed well for their journey, they make your customers smile. Products damaged in transit lead to frustrated and irritated customers who ultimately choose not to buy from you again.
Packing and shipping heavy items has its own set of challenges. Your packaging has to be stronger and more protective than for standard shipments. Why? Because heavier shipments are more likely to be moved by forklift rather than human power and to switch trucks several times on the way to their destinations.