For e-commerce clothing vendors, the sale isn’t done until the customer opens the box and puts on the clothes. That opened box is the last customer touch-point they have with an e-commerce vendor. To make the most of this, those who sell and ship clothes need to make sure that they arrive ready to wear. That means they aren’t wrinkled or damaged in during the delivery process. “Shipping is an essential element in a strong e-commerce business,” says Laura Berk, Head of Marketing and Customer Success at Shippo, and we agree.